Shipping policy

At Vellura Maison, we are proud to offer worldwide shipping so you can enjoy our products wherever you are.


Delivery Time

 

  • All orders are processed within 1–3 business days.

  • Standard delivery time is 8–12 business days, depending on your location.

 

Order Tracking

 

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can easily monitor your delivery.


Shipping Costs

 

  • Shipping fees will be calculated at checkout.

  • From time to time, we may offer free shipping promotions.

 

Customs & Duties

 

International orders may be subject to customs duties or taxes based on your country’s regulations. These charges are the responsibility of the customer.


Delays

 

While we do our best to ensure timely delivery, please note that delays may occasionally occur due to factors outside our control (e.g., customs clearance, holidays, or courier delays).